FAQ
Frequently Asked Questions
Are you approved by any authority to provide home cooked food ?
Yes, we are registed with FSSAI ( Food safety and standards authority of India). Our registration No. is 21525016001137.
Is the food cooked fresh daily?
Yes, the food is cooked fresh twice a day, once for lunch and other time for dinner.
What are your delivery times for lunch and dinner
We deliver lunch between 12.30 pm to 2.30 pm and dinner between 7 pm to 9.30 pm.
Can I customize my meal?
At present, we are offering standardized meal packs.
Do you offer different meal packs like Mini / Regular / Family
At present, our meal size is standardized. Every meal contains 2 Rotis, 1 bowl of rice, 1 bowl of Dal, 1 Sabji, Salad, Chatni and Dessert.
Do you offer Veg / Non veg meals
We serve only Veg meals.
How can I cancel my order or subscription
You can cancel your order before the cut off times. For lunch the cut off time to cancel is 8 PM the previous day and for dinner it is 2 PM same day.
In how many days will you refund ?
We process refunds in 3 working days.
Which all locations will you deliver?
We deliver lunch and dinner in Navi Mumbai between Vashi and Belapur.
In how much time will you deliver the food ?
Usually, we deliver food with in 30 mins from the time of order, however there could be a delay in some unforeseen situations like weather / traffic which are beyond our control.